ZillowVERIFIEDFrom the beginning of working with Michelle, communication was a major issue. Despite repeatedly asking her to call me, she remained extremely unresponsive and would only text me. Most of the time, I was told that she was too busy training other realtors, or that she was with other clientsaEUR"both of which took precedence over my wife and I. We asked early on if she could host an open house to help market our property, but it took 30 days before she finally arranged oneaEUR"and even then, she delegated the task to a junior agent. There was no proactive effort to follow up with potential buyers. We had to specifically request that she gather and share feedback, which should have been a given. Her lack of involvement continued throughout the process. She offered no help coordinating repairs or assisting with reasonable requests from the buyers. The most alarming was a situation where she mistakenly texted me that our buyers were backing out and that I needed to sign an earnest money release formaEUR"only to tell me two hours later that she had sent the message to the wrong client. That unnecessary panic and confusion was completely avoidable. As we neared closing, Michelle failed to send any reminders or guidance during the final week, and shockingly, she didnt even show up to the closing appointment. Two days have passed since our seller's closing and Michelle has not even reached out to congratulate or celebrate with us, or to thank us for the business. Overall, Michelle was inattentive, unorganized, and largely absent during one of the most important financial transactions of our lives. I would not recommend her services to anyone looking for a responsive, dedicated, or professional realtor.