Michele Burton

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ZillowVERIFIED

As first time home buyers, the direction and support that Pat and the Keystone group provided was immeasurable. Pat was thorough and patient with explaining every step along the way, always checking in with us to make sure we were good with every decision, and working creatively to solve any roadblocks. He provided valuable information about the area, community, and the home buying process. Pat (and the Keystone group) went above and beyond what you'd get with an ordinary realtor. It was an exceptional experience. If you're looking for a realtor, this is the one you want.

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ZillowVERIFIED

Relocating to a new city is a big transition, and buying a home remotelyaEUR"without physically seeing it firstaEUR"was something we never imagined doing. Yet, thanks to Pat and the Keystone Group, the process was not only manageable but ultimately successful. This is the 5th home we have purchased and we have always had great experiences with our agents, but Pat stands out above all the others we have worked with. From the beginning, he took the time to understand what we were looking for, provided expert insights about the La Crosse area, and guided us through virtual tours with honest assessments that made us feel more confident in our decisions. He managed the technology side of virtual showings well and did a lot to help us really get a sense of each property we looked at. Pat takes a very proactive approach. He worked hard to find properties that werent yet on the market but matched our preferences, giving us an edge in a competitive market. He also scoped out homes before sharing them with us, ensuring they were strong contenders based on our needs and priorities. On top of that, he went above and beyond by doing extra legwork for usaEUR"testing out how long our potential commute would be, considering neighborhood factors that might affect our daily routine, and helping us feel more at ease with choosing a home from afar. This level of effort made a huge difference and gave us confidence in a process that initially felt overwhelming. We always felt like he had our best interests in mind, and we knew we could trust his judgmentaEUR"even from a distance.

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ZillowVERIFIED

Working with Pat made the homebuying process accessible, exciting, and supportive. From the very beginning, he made us feel like more than just clientsaEUR"he truly cared about what we were looking for, our needs, and our hopes for the future. His intentionality, patience, and thoughtful support guided us every step of the way as we searched for a place that truly felt like us. Pat not only helped us find a home, but he also helped us stay grounded and hopeful through the entire process. Thanks to him, were now living in our dream spot, right in the heart of a city we adore. We cant recommend him enough!

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ZillowVERIFIED

My husband and I were first time home buyers and we cant say enough good things about Pat and Michele from The Keystone Group! Pat was our primary realtor and he was quick to respond to our initial emails. We had loads of questions as first time home buyers (we sent him a list of over 15 right off the bat) and Pat was patient during our first meeting as he spent ample time going through each one. Throughout the process he was attentive and quick to respond anytime we had a question or wanted to schedule a showing. Michele stepped in a few times when Pat was unavailable and the transition of working with both of them was seamless and easy. I appreciated that the team works closely together which meant Michele was up to date on our wants and needs even though she wasnt the one we were talking with the most. I am the first to admit I was a bit picky at time with our home criteria and they continued to persist until we found the one. Overall we really enjoyed our time working with Pat and Michele and are grateful for their time helping us get our dream first home!

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ZillowVERIFIED

Pat did an outstanding job helping us with our condo sale. He was resourceful, enthusiastic, knowledgeable, and the consummate professional. It was a long-distance process and Pat made it easy and seamless. Top of class service!!