Max Castrogiovanni

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I met Katelyn through Zillow when I reached out about a condo I was interested in viewing aEUR"and since then, shes become my go-to real estate expert for years. From the very beginning, she impressed me with her confidence, deep knowledge of the market, and genuine dedication to helping me find exactly what I was looking for. What I appreciated most about working with Katelyn is how personalized she made the entire experience. She really took the time to understand my goals, priorities, and preferences, and she tailored every recommendation and piece of advice accordingly. Whether it was navigating listings, negotiating offers, or answering my many questions, she always made me feel supported and informed. Katelyns professionalism and expertise made the buying process not only successful but also enjoyable. I cant recommend her enough to anyone looking for a realtor who truly cares about her clients and goes above and beyond every step of the way.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Max was calm & collected with us through the whole process, putting us at ease. He was able to help us navigate the multiple competitive offers we received & ultimately help us get across the finish line. I highly recommend working with Max & his team if you want a great real estate experience!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

At first I thought I had landed a sensitive and responsive realtor. She did approach me about signing a contract right away on the first day which I though rather strange. I have worked with a realtor before and it was awhile before i signed a contract because she was really interested in me purchasing a home. Shana went through a lot of market analysis with me which appeared to be very professional. She had some good advise. But before I signed the contract, i shared i was in a really bad spot with selling my home due to harassment of a neighbor. I thought she understood that i also could not sell my home without seeing all of the possibilities in the market. I discussed price for buy, when i wanted to look at houses due to my schedule, etc. I ended up having to prompt her to send me stuff to look at, to set up appointments and to choose a day to go look at the houses. On the very first trip she steered me to look at two mobile homes with high condo fees, saying "she knows i wouldn't like them". Then why would she waste my time in going to look at two mobile homes that i would never even consider looking at? further, the last house was in a terrible area with a dirt yard in the backyard. Then i saw two beautiful homes after prompting her again to send me stuff to look at. in less than 24 hours...i mean literally...both houses were on contract she said. Didn't she know that when she set up the appointments for the house? I couldn't believe her...that was on a Saturday...then...i waited all week...just to see, is she going to send me emails of new houses that she said would come out on the market on Thursdays...silence. no word. I contacted her on Saturday...and she said she sent me emails. She sent nothing to the email she had been sending prior emails. Then she said she "resent" the emails. Then...i tried to make appointments and she told me "i'm all booked up on Sunday". Well...i knew after i shared with her my assessment of my not getting emails, choices are poor, etc...she said she didn't want to work with me anymore. What? because i told her the truth? She was steering me to stuff i didn't even want...and she was slow or nil in assertiveness to make sure i at least got the weekly emails of possible houses to look at. I wanted to sign the contract, but i never did because of the mobile home showings...and the lack of responsiveness and steerage to undesirables. Not listening to the customer is a sure way to lose the customer. I am African American and i thought she was really interested in my getting a new home. But she wasn't and I knew when I contacted her about my concerns, she would drop me. No matter. There are other realtors out there, but Shana Rowan...who may have helped some people, didn't help me. Thank you.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Shawna is an outstanding realtor. extremely attentive, accessible and on top if the situation. she was very informative throughout the entire process on the details especially the more minor details i feel some people in the field forget to mention. She also has a human side which is comforting to see from a person in this line of work. Amazing job from start to finish and im grateful i chose to stick with her to close on my first home.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I have a GLOWING review for Shawna. She consistently exceeded my expectations and demonstrates herself as an asset to the world of Real Estate Agents. Her approach was focused, knowledgeable, and professional. She asked the right questions to gather a range of potential houses. During walkthroughs, she helped me to focus on how a property "felt" to me; something I've never had the opportunity to do with other agents in the past. This was because she maintained a critical eye on the hard facts of the property, such as structural, layout, and mechanical. This allowed me to relax into the spaces more and know much faster my verdict on a house. Shawna helps you form your vision of a future home, while being a trustable professional in the deep technicals of home buying. She is a go-getter and stays on top of all the parties involved so you don't get hit with the full stress of this detailed and nuanced process. She is 5 Stars Plus.