ZillowVERIFIEDRecently, we worked with Kristen both on the sale of our existing home as well as the purchase of a new home - In the middle of a nationwide pandemic.We had discussed the prospect of working with Kristen approximately 6 months in advance of the decision to list our house. Because we knew Kristen personally, we knew of her integrity, work ethic and level of professionalism. In our initial meeting concerning the sale of our house, Kristen outlined approximately 10 items that we should change or fix. She also arranged to have a stager/decorator tour our house and together, they put forward a detailed report. We followed all of the suggested recommendations. On the marketing side, Kristen arranged to have drone images included as part of our marketing collateral. Once the property was listed, we had 5 offers within 24 hours, all at or above the listed price. This outcome we attribute to the very well honed process that Kristen and her team employed.Kristen was very helpful in helping identify a new property which we would eventually purchase. We looked at a broad range of properties and I was impressed with her understanding of the geographical area, construction and amenities of various properties, local building codes as well as contemporary finishes. Ultimately, we submitted an offer where I felt we were very well represented by Kristen and followed her guidance which yielded an agreement that was a win for both parties and well below the appraised value we received.It is without hesitation that I would highly recommend Kristen Gagnon for either the sale of an existing property or the purchase of a new one.