Note: Reviews may include other agents on their team
What clients say about this agent....
Jeanette A.
Review for Member: Kelli Shelton
ZillowVERIFIED5 Stars aEUR" Grateful We Finally Chose the Right Team! We first met Kelli and Rusty Shelton, Southern New Mexico Realty, nearly two years ago while interviewing agents to sell our property. Looking back, we wish we had chosen them thenaEUR"but were so glad we had the opportunity to work with them this time around. From the moment we reconnected, it was clear we were in expert hands. We had outstanding experience working with Kelli Shelton and her team to sell our property. From listing to closing, everything was handled with precision, care, and professionalismaEUR"and the fast, five-week close made it even more incredible! What truly stood out were Kellis integrity and ability to build trust and rapportaEUR"not only with us, but also with the buyers broker and her excellent customer service skills. The collaboration was seamless, and it made the entire transaction feel effortless. Our questions were answered promptly, every concern addressed with care, and every step of the process handled with professionalism and grace. She made us feel confident and supported throughout. If you're looking for a realtor who combines market savvy with heart, and who will go above and beyond to deliver results with honesty and excellence, look no further than Kelli Shelton, Southern New Mexico Realty! We were truly blessed to have met Kelli and Rusty and extremely grateful for all their help.
Kellie E.
Review for Member: Kelli Shelton
ZillowVERIFIED Working with Kelli was a truly uplifting experience! Moving from another state can be nerve-racking, but Kelli's unwavering support and guidance made all the difference. Her exceptional communication skills and prompt responses kept us informed and at ease throughout the process. Kelli showed genuine compassion and empathy, going above and beyond to ensure we found a home that fit the needs of our family. Even after the sale, she continued to check in, demonstrating her genuine investment in our well-being. We wholeheartedly recommend Kelli to anyone seeking a phenomenal agent - you won't be disappointed!
Ameuli5
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli was absolutely amazing when we purchased our home in Ruidoso!! She was helpful, always available and communicated with us through the whole process. If you are looking for a knowledgeable professional in the Lincoln County area you cant go wrong with Rusty and Kelli Shelton!!
Thecorral522
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli and Rusty Shelton were extremely professional and always answered all my questions in a timely manner. If it wasnt for them I wouldnt have known where I was in the buying process.
Hkschertz
Review for Member: Kelli Shelton
ZillowVERIFIED They were Very accommodating. Kelli was Always helpful & available. They were Very patient. We were looking for a house for 3 months. We loved working with them.
9wsy8xbfcj
Review for Member: Kelli Shelton
ZillowVERIFIED There are no better realtors out there than Rusty answer Kelli! They sold our property for us in Ruidoso and we loved them. They communicated with us through every step of the process em in was so important to us being in another state during the transaction. They were professional, kind, and honest! We highly recommend them to anyone with any real estate needs in their area!
Mcpherpr
Review for Member: Kelli Shelton
ZillowVERIFIED We LOVE our cabin that Kelli and Rusty helped us find! They were super patient with us and showed us a ton of cabins before we found just the right one! They helped us on every turn to close in a timely manner! These two are a great team that certainly knows Ruidoso and finding you just what you want! We HIGHLY recommend using Southern New Mexico Realty!!!! They are TOP NOTCH!!!
Kmgray512
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli was extremely helpful and knowledgeable while dealing with issues encountered during sale negotiations. Kelli was always very courteous and prompt with answering any questions I had regarding the sale of the property. Kelli was very knowledgeable about properties for sale in that area and helpful with determining a listing sale price. I appreciate her work.
Rae3248
Review for Member: Kelli Shelton
ZillowVERIFIED From the time we first talked to Kelli on the phone, and then met at our property, she made the complete process so easy. Her professional manner in getting us from listing to the closing was incredible. Kelli, thank you for all your help and guidance in making this such a wonderful experience.
Zuser20161228174445414
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli is the best!! We had been trying to sell our house for 5 years with almost as many realtors with no success. We listed with Kelli and four days after she put it on the market we had an offer. Even though the buyer backed out at the last minute Kelly never gave up and within a couple of weeks had another offer. She and Rusty went way above and beyond, helping us get the job done even though we lived 1500 miles away in another state. They took care of us and our needs just like we were family. No matter the situation they were on top of it and got it done. We highly recommend them, no matter what your need.
Ramonchavez1977
Review for Member: Kelli Shelton
ZillowVERIFIED Rusty and Kelli are couple of the best people we've met. We looked for something that would fit us perfect and they found it. Rusty and kelly are very very patient. It took us almost three years to get what we needed and they were understanding and helpful the entire process. My wife and I didn't just find a realtor 3 years ago we found friends.
Mindaryan88
Review for Member: Kelli Shelton
ZillowVERIFIED Rusty & Kelli make buying real estate a breeze! We live in a different town & have purchased two real estate properties with them. They make the buying process easy & fun. Theyre quick, efficient & always communicative. Even still we receive monthly newsletters from them with valuable info on what the real estate market is doing. You couldnt ask for a better buying experience.
Lacieawalton
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli was wonderful to work with. She was very responsive and kind and she was very knowledgeable. She made our experience pleasurable. We would recommend her to anyone who asks.
Whiteley05
Review for Member: Kelli Shelton
ZillowVERIFIED Since we live out of state, finding a vacation home can be difficult. Kelli really helped us through the entire process and even did a walk through and took extra pictures for us to help us make a decision about a home, even before we could be there in person. This helped us when it was time to make an offer, and ultimately purchase our vacation home!
Zuser20180508203408084
Review for Member: Kelli Shelton
ZillowVERIFIED Its like winning the lottery when you find a realtor and people who care about people over profits, and thats exactly who the Sheltons at Southern New Mexico Realty are. They were always updating us on our contract status, deadlines, and strategies to make the process easy. We had a difficult seller and they handled it with finesse, class, and integrity. They even prayed for Gods will for us during the process which gave us so much peace about whatever happened. We got our dream home in the mountains thanks to Rusty and Kelli. We love them dearly and will forever be friends!
Irma S.
Review for Member: Kelli Shelton
ZillowVERIFIED I got to work with Kelli and she is knowledgeable, very responsive, patient, personable and just a pleasure working with. Kelli was on it the same day whatever we needed to submit. She provided us with information for the property we were purchasing and at the end we were able to purchase a condo we are pleased with.
Kmitaitesmith
Review for Member: Kelli Shelton
ZillowVERIFIED I got to work with Kelli and she is knowledgeable, very responsive, patient, personable and just a pleasure working with. Kelli was on it the same day whatever we needed to submit. She provided us with information for the property we were purchasing and at the end we were able to purchase a condo we are pleased with.
Amber326
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli and Rusty helped us sell our home and we couldn't have asked for a more sincere and hands on team. They were so knowledgeable and always got back to us for any and all of our questions and concerns. We are very thankful for the incredible job they did for us!!
Sandra P.
Review for Member: Kelli Shelton
ZillowVERIFIED Very knowledgeable & responsive- a pleasure to do business with! We listed our property on June 8th and closed on July 17th! Kelli was very helpful and followed up on every aspect of our sale from start to finish.
Sandypatri
Review for Member: Kelli Shelton
ZillowVERIFIED Very knowledgeable & responsive- a pleasure to do business with! We listed our property on June 8th and closed on July 17th! Kelli was very helpful and followed up on every aspect of our sale from start to finish.
Aliehendrix
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli and Rusty Shelton sold our home quickly and painlessly. They are such kind and honest people. I just wish we could take them to FL with us when we move to help with our next home buying/selling experience. They are the best!
Kschristesson
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli worked with us to sell our home. She was always available to answer any questions and did everything in a timely manner. She worked to get our property seen by as many people as possible. It was a quick sell.
Pattijoandkids
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli made our buying experience easy. She is very knowledgeable about many areas we needed help with. We looked at several homes and never felt any pressure to buy. They make you feel like family. It was a pleasure using her. I would use her again.
Drsanders9
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli & Rusty were wonderful to work with. They were knowledgeable and honest and we felt they had our best interests in mind when helping us look for a vacation/retirement home. They were so nice. I would definitely recommend them.
Phillip F.
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli is very personable and helpful. She is patient and caring. Kelli enjoys meeting people and offered even tips in the community of places to eat. She was quick to respond and always supportive. Did follow ups on all my requests. Contacted banks to help answer questions on the transfer of funds during closing. After closing she has continued to help answer questions and helped me located local professionals to do work on the property since I live hundreds of miles away. I have been happy with all her recommendations. I continue to use her advice as we are seeking another property in the near future.
Amber326
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli and Rusty were amazing at helping us find our new home! After patiently showing us house after house, we walked into our dream property and knew it was the one. They were there to answer all questions, and help in any way they could until we officially closed. Nothing was too big or too small to help make sure we were settled. It was so nice to have someone we could trust and who was very knowledgeable in the process for our first time buying a house. I would recommend them to anyone interested in purchasing a home!Kelcey and Amber Walker
Susiewhe
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli really knows the community and area around Ruidoso. She provided expert assistance in selling my place. She gave great suggestions to attract more interest to my property. She is a great agent who will work for YOU!
Johnnyoholt
Review for Member: Kelli Shelton
ZillowVERIFIED Very patient since I was out of state. That made a bit of extra work for her I*m sure. Answered every question I had. She did a super job. Made it nice and easy through the entire purchase. :)
Zig0072
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli and Rusty (her partner) are a super team! We purchased our dream home in New Mexico long distance. The process included numerous and long phone calls; a ton of emails and text messages; and multiple sales agreement addenda. They helped us with everything including inspections and did so with great patience and caring. Throughout the process we knew Kelli wanted us to be happy. And, we are happy.Kelli and Rusty are not just good agents, they are quality people.
Jemery4636
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli recently assisted us in purchasing property in Ruidoso, NM. I highly recommend her for providing knowledgeable and timely services in negotiating all the required steps for her customers. Excellent and pleasant experience! - Jack Emery, Fort Worth, TX
Willie2691
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli responded to an Internet request for information and our first conversation must have lasted an hour. She did more than listen to my needs...she heard me. She and Rusty teamed up and gave us invaluable advice and assistance. Since we live in Texas, we couldn't physically be here to oversee the process, but that was no problem with this duo. Kelli made all the arrangements for multiple inspections, construction bids, etc. and Rusty was onsite for each and every appointment. Their knowledge and experience was invaluable and their dedication was over the top. They are a joy to work with and leave no stone unturned. In addition to their professionalism, they are genuinely good people that we enjoy being with. In my opinion, they earned 10 stars on a 5 star scale. In the end, we purchased the cabin of our dreams. We literally could not have done this without Kelli and Rusty.
Cathi.chambers
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli responded to an Internet request for information and our first conversation must have lasted an hour. She did more than listen to my needs...she heard me. She and Rusty teamed up and gave us invaluable advice and assistance. Since we live in Texas, we couldn't physically be here to oversee the process, but that was no problem with this duo. Kelli made all the arrangements for multiple inspections, construction bids, etc. and Rusty was onsite for each and every appointment. Their knowledge and experience was invaluable and their dedication was over the top. They are a joy to work with and leave no stone unturned. In addition to their professionalism, they are genuinely good people that we enjoy being with. In my opinion, they earned 10 stars on a 5 star scale.In the end, we purchased the cabin of our dreams. We literally could not have done this without Kelli and Rusty.
Caroline M.
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli put forth extraordinary effort helping us find and purchase a mountain retreat in New Mexico. Real estate professionals willing to go the extra mile are hard to find, but Kelli is one! I offer the highest recommendation for her as you will find none better.
Ron C.
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli put forth extraordinary effort helping us find and purchase a mountain retreat in New Mexico. Real estate professionals willing to go the extra mile are hard to find, but Kelli is one! I offer the highest recommendation for her as you will find none better.
Brenden D.
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli Shelton is a Great Realtor, she kept us informed on everything that was going on with our house. Always so very nice and helpful, always returned phone calls and emails. She worked hard for us and if we had another house in New Mexico to sell, she is the Realtor we would get. She is the Best.
Barbara P.
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli Shelton is a Great Realtor, she kept us informed on everything that was going on with our house. Always so very nice and helpful, always returned phone calls and emails. She worked hard for us and if we had another house in New Mexico to sell, she is the Realtor we would get.She is the Best.
Zuser20140808092949294
Review for Member: Kelli Shelton
ZillowVERIFIED I was very pleased with the service I received from Kelli and Rusy. They were prompt in answering my calls and questions. Also very quick to help on closing questions. I would use them again.
Doyle P.
Review for Member: Kelli Shelton
ZillowVERIFIED I was very pleased with the service I received from Kelli and Rusy. They were prompt in answering my calls and questions. Also very quick to help on closing questions. I would use them again.
Biggnick2009
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli (and her partner Rusty) always returned my calls right away. They are very familiar with the area (and are now neighbors of mine). Kelli was particularly helpful with addenda to sales agreements. Most importantly, they Kelli and Rusty really wanted me to find a home that I would be happy with.
Ron_mcneel
Review for Member: Kelli Shelton
ZillowVERIFIED Kelli (and her partner Rusty) always returned my calls right away. They are very familiar with the area (and are now neighbors of mine). Kelli was particularly helpful with addenda to sales agreements. Most importantly, they Kelli and Rusty really wanted me to find a home that I would be happy with.
Vivekni05
Review for Member: Kelli Shelton
ZillowVERIFIED Rusty and Kelli listed our home and it sold before it even was listed on the MLS. They were laid back but precise, accurate and very responsive to every aspect of the listing and sales transaction. We have truly never enjoyed such a seamless real estate transaction in our lives. I would highly recommend this team to anyone.
Ed A.
Review for Member: Kelli Shelton
ZillowVERIFIED Rusty and Kelli listed our home and it sold before it even was listed on the MLS. They were laid back but precise, accurate and very responsive to every aspect of the listing and sales transaction. We have truly never enjoyed such a seamless real estate transaction in our lives. I would highly recommend this team to anyone.
Beldin1
Review for Member: Kelli Shelton
ZillowVERIFIED Rusty and Kelli are a total reliable team. They keep their word, when handling business and answering questions for the buyer and seller. Their integrity stands true and they are very knowledgeable of properties. They have sold one property for us and we listed with them another property . Easy to talk with; highly recommend
Patreever
Review for Member: Kelli Shelton
ZillowVERIFIED Rusty and Kelli are a total reliable team. They keep their word, when handling business and answering questions for the buyer and seller.Their integrity stands true and they are very knowledgeable of properties.They have sold one property for us and we listed with them another property . Easy to talk with; highly recommend
