ZillowVERIFIEDAlex is masterful on so many levels! I had lived in Auburn for over a quarter century and had never sold a home before. But I'm one of those aEURoetype AaEUR? personality types who thinks hes a aEURoeknow it all,aEUR? and thus when I started the selling process the first things I learned that Alex was masterful in was in patience. I had all sorts of ideas as to which rooms to replace carpeting, paint, etc., and Alex with her vast experience gently explained the pros and cons of the extent of prepping the house for sale, and then let it be. She waited for me to quickly realize my cockamamie ideas of how to prep the house really should be left to experts like her, and so it ended up seeming it was my idea where she was steering me toward the right moves all along! The second area I learned that Alex was masterful in was in fostering relationships, and not just with buyers and sellers but also contractors, loan officers and all the other people involved with the process. Once I came about and realized some substantial renovation was in order, Alex kicked into gear and started setting us up with some amazing contractors. I include this in her relationship skills because I could tell that many of these contractors had such high regard for her that they bent over backwards to maintain that relationship by getting her clients the best work for the money. For example, the painter had bid such a reasonable price that I questioned whether they would do a thorough job. They ended up exceeding our expectations by going the extra mile and relieving us from some of the work my wife and I anticipated we would have to do with chips and cracks in the walls and making the floorboards look like new. Perhaps the most significant thing to me that I learned that Alex was masterful in was going the extra mile for her clients. And in more ways than one! I cant imagine that there are many agents out there like Alex that in scoping out the extent of the contractors painting job, not only takes into consideration our budgetary discussions, but also spends hours working with us in painting/repairing the bathrooms excluded from the bid and other parts of the house (especially since we had nominal aEURoehandymanaEUR? skills ourselves). And her going the extra mile also extended in unexpected ways, as when we were replacing shrubbery at the front of the house, and instead of us paying for the disposal of the old shrubs she went online and found a nature lover who came and picked them all up for free to find them a new home! As you are probably figuring out I can go on and on about Alex, but Ill end with the last thing I learned that Alex was masterful in, which is driving the deal home! We were selling in early October, which is not the most optimal time and would become less optimal if the process dragged into the holiday season. We had some significant interest right off the bat, but it seemed that it would not yield an offer in our price range, and so we were preparing for a longer process. But again, Alexs relationship skills came into play and she kept lines of communication open with one of the interested parties agents. I dont know how she did it, but she assuaged their concerns over juggling the home price with their remodeling needs and got us an offer within our range in only 9 days after the house went on the market! And when a hiccup occurred during the negotiation phase she solved that too! I cant recommend Alex highly enough!
