Joe Carroll

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

ZERO SHOWINGS THE ENTIRE LISTING. I'm extremely disappointed in the level of service from this Coldwell Banker agent. I hired the services of Joe Carroll to sell my house located in Swansea, IL 62226. Its been almost 90 days since listing in March 2018, and I still don't have a CMA. In fact, this agent failed to do the proper pricing analysis to get the house priced competitively. I don't know why he did not provide the CMA. He claimed he did one and was having technical issues sending it when I asked him for one. But I never received it. Here is some additional feedback: 1. In my opinion, Price was too high from the outset. According to this agent, "The Average price for your home is showing $281,998.00", and yet he recommended it list for 294K. This killed any momentum. In my opinion he should have done his homework, ie CMA, and this would have been apparent. He also told me that he would talk to his IT personnel after telling me that there was an issue with sending the CMA, but he never followed up with me or sent the CMA as he said he would. He also told me he averaged a house sale in 33 days. He's not verified by Zillow. 2. Communication overall was poor. He knew I was out of State and the fact that the house and fence were filthy and dirt was depicted on the photos (I had asked him to remove them until after power washing and he never did), I believe this should have been communicated from the outset before taking pictures. No recommendation from him and a good realtor would have suggested a cleaning. He claimed the house was beautiful, but in fact it was not. I would have paid to get that pressure washing much sooner. Curb appeal is paramount. 3. No open house in 90 days. I requested them. He should have done an open house. He said he was going to do one, but in fact he did zero. I do not recommend Joe Carroll at Coldwell Banker Brown Realtors.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Joe helped me to purchase my home approximately 3 years. When the first home I was interested in was a total disaster, he advocated to get my money back from the holding company. When I found the second home that I fell in love with, he worked to get me the best deal possible. Joseph made the entire process enjoyable and as stress free as possible. To this day we remain good friends. I consider him a member of the family.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Joe Carroll earns my highest recommendation and endorsement as a most professional and highly energetic real estate expert. Our home was listed with Joe and shortly thereafter, we moved out of the country but his pertinent, informative and timely communication remained constant. Never short on effort and energy, Joes enthusiasm and spirited marketing skills kept our home highlighted and routinely viewed all the way through to the goal crossing sales contract. As a 27 year, now retired military veteran, and having bought and sold 6 homes across the United States, Joe Carroll, by far, is the best of the best representing his clients in the challenging business of real estate transactions!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

People work jobs toake money. We all get that. No different with Joe. The difference is when the sale is over, it's not over with Joe. He genuinely cares about getting you the dream house and how you feel after you've gotten it. Thanks Joe.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I was looking to relocate my family and did not know where to start, when a work associate referred me to Joe Carroll. I could not be happier! Joe met with my wife and I to discuss what we wanted to see in our next home, the community that we wanted to be in and the school district for our children. There was no pressure right from the start! Joe is very tenacious, he was determined to find the right home with the right amenities and in the right community that we were looking for. I would recommend Joe Carroll to anyone that is looking for a new home!