ZillowVERIFIEDI have worked with several realtors in my life, and working with Jeff was one of the most pleasant experience in this otherwise stressful period. With the help of his understanding, I went for rather unconventional sale; I wanted to sell my house exclusively to an investor. This specific request meant less chances and more concerns, but he said, 'however you want, I'll help you'. He custom-planned according to my situation and needs. Other realtors who seek quick money could easily say no. Jeff is equipped with all the right strategies. There were no stupid questions for me to ask. He ensured I understood everything by taking a time to explain to me in layman's term, or I would have taken hours to read the documents and still not sure if I understood correctly. Jeff is very professional; punctual, respectful and attentive. Even for the slight change of the plan or a few words in the documents, he gave me the update each time without fail, so I was very comfortable and totally in trust with him. He responded to my question or concern ASAP, even for such a trifle matter, because I didn't know what was very important and what was just a formality. I feel bad because I sent him email and text the moment I had a concern, because I didn't know what day he was off. But I never heard, 'I'm sorry but I'm off today. I'll get back to you tomorrow.' So his service was available practically 24/7. Jeff is definitely a people person. He doesn't say things to make people uncomfortable or intimidated, or comment that is judgmental, ever! You know someone like that in your office, 1 or 2 of the nicest people - that's him. He is also pet friendly - he didn't say anything negative about having pets, and actually he was very sweet with my kitties. Some realtors are not. When they see pets, that's a negative factor and some recommend professional carpet cleaning or even replacing the flooring, which you don't really want to hear when you need to sell the house. Jeff brought a professional photographer to take the photos of the property for the website. I didn't expect the difference it made! At first I was going to submit a few photos of mine - photography is my hobby (not with phone camera), but the Rich (the pro)'s work were far better than mine and even other photos I've seen on the website. I especially liked how he dealt with lights to create subtle ambience. I don't have any expensive furniture or interior focal point, but the photos looked inviting and natural, and much better than the actual! As a result, they attracted thousands of viewers on the web, and it didn't cost me anything for this. While Jeff has such a calm and friendly demeanor, he is also firm when necessary (at the negotiation) - which is crucial. But thanks to him, the sale of my house closed as a big success. All in all, he was the seat belt of my emotional roller-coaster ride. And he will be yours, too.