About Santana Team
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- Buyers
- Residential Property
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Working with Katrina was an absolutely fantastic experience! As first-time buyers, we truly appreciated how responsive and knowledgeable she was throughout the entire process. She provided great insight into things we wouldnt have considered and consistently took the time to consult with us on each step, explaining both the process and what different homes had to offer. We couldnt have asked for a better guide and highly recommend her.
We are beyond grateful to Katrina for helping my husband and me buy our first home! As first-time homebuyers, we had so many questions and nerves going into the process, but Katrina made everything feel smooth, manageable, and even exciting. From day one, she was incredibly responsive, knowledgeable, and patient. She took the time to really understand what we were looking for, and she guided us through every step of the journey with honesty and care. Her attention to detail, strong negotiation skills, and deep understanding of the market helped us land the perfect home aEUR" and within our budget! Katrina went above and beyond to make sure we felt informed and supported at every turn. We never once felt like aEURoejust another clientaEUR? aEUR" she truly treated us like family. We cant recommend her enough. If you're looking for a realtor who is not only professional and talented but also genuinely cares about her clients, Katrina is the one!
We worked with Santana while selling our home in Nahant and could not have been more pleased! They worked at great lengths to make sure everything was perfect, and did not stop until we sold. The open houses were amazing, the photography was the best I have ever seen, and Carlos (our agent) was there every step of the way. Highly recommend!
We had a great experience with Victoria and the entire Santana Properties team. Victoria and her team are very knowledgeable and responsive, supporting us the whole way from the house search to closing. Their support made the stressful journey of house buying much easier and gave us a piece of mind. Whenever an issue arose, Victoria and her team jumped on it and got it resolved within a few days. We are very happy and grateful for their help and support!
I had the best experience ever with Santana Properties. They helped me to sell my house during these crazy times. I had no previous experience in selling a house and I had a tight timeline because of an already planned international move. I contacted Santana Properties via their homepage and I received a call back on the same day. Carlos took almost an hour to explain the basic steps of selling my house and what Santana Properties could offer. I also contacted other realtor companies and had very mixed experiences, none took as much time for me as did Carlos. After the initial contact, Carlos and Liz stopped by to take a look at the house. Three days later they took the photos/drone-videos/3D-images of the house. They helped me to stage the house and even gave me a hand to carry out old furniture. Three days later, the house was listed. After 5 consecutive days of open houses (all organized by Santana Properties), the house was sold. But the support didn't stop there. I received a 'manual' listing all important to-do's, the best timing and what I could expect to happen during the next 8 weeks. During this stressful time, Carlos checked in regularly to make sure I had no question and I felt super confident that everything was on track. And it was! My experience selling the house was as good as it could get! Thank you to Santana Properties and the whole team!