ZillowVERIFIEDI cannot say enough good things about Tyler LaVoie with Story Real Estate in Pullman. He truly went above and beyond for me during what could have been an incredibly stressful short sale process. Before working with Tyler, I had been trying to sell my home for over six months with another realtor. We steadily dropped the price throughout the listing period, but never received a single offer. Feeling stuck, I reached out to Tyler to get his perspective on why the home wasnt selling. He quickly put together a detailed market analysis, clearly outlining comparable properties, pricing strategies, and what he believed needed to change. The pricing strategy he recommended meant listing the home underwater, which was difficult to accept, but his expertise proved invaluableaEUR"he secured an offer within a week of listing. His marketing was outstanding and far more comprehensive than what I had experienced previously, including a 3D scan, drone photography, a social media campaign, and a dedicated website for the property. Tyler guided me through every step of the short sale process and consistently advocated for me to ensure I paid as little as possible. It was clear he wasnt just trying to push the transaction throughaEUR"he genuinely cared about getting the best possible outcome for me. I was working with him entirely remotely while moving out of the home, and he remained extremely responsive and communicative throughout the entire process. We went through multiple rounds of negotiations with the lender, the investor, and the buyer, and Tyler handled it all with professionalism, persistence, and integrity. He helped navigate a very non-traditional transaction and did everything he could to keep the process as low-stress as possible. Tyler is a man of strong values and integrity, and I am eternally grateful for his support. I would strongly recommend him to anyone looking for an agent who truly puts their clients first.
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