ZillowVERIFIEDCarolyn helped us buy our first home in a safe and comfortable neighborhood in Shelby County, TN. I was afraid that my work schedule would impede the process. However, Carolyn was able to work around my schedule, visiting one to two houses after 5:30pm, submitting offers and negotiating for us during weekends and late hours [even while she was on a vacation]. My wife and I were new to the area; we knew nothing about Memphis neighborhoods. It helped that Carolyn was a local expert [I am not exaggerating] and she listened to our concerns. She guided us through navigating a seller's market. She helped us understand the real estate jargons and provided data-informed counsel during negotiations. It felt like we were not alone; she became part of our small Caribbean & South African American family. I highly recommend Carolyn if you are looking for a resourceful and reliable agent who cares, listens, and is diligent about finding you a great home. I will definitely work with Carolyn again.