ZillowVERIFIEDI typically dont leave reviews, but this experience left a lasting impression not because I'm still upset, but because it revealed so much about how some people treat others when they think theres nothing to gain. When I was in my early twenties, my roommate and I were in a tight spot. Our lease had ended and we needed to find a new place quickly. Betsy was the renters agent for a unit we were genuinely excited about. She told us the unit was available ASAP and that we were the only people who had submitted an application. At first she was warm, responsive, and helpful. She answered questions, walked us through the space, and encouraged us to apply. We pulled everything together quickly, submitted all the paperwork, paid the application fee ($225) and she told us shed be in touch asap. We were good applicants with stable income and excellent credit and according to her, we were the only applicants. She told us we would hear back either by the end of the day or the following day, so when Betsy went silent, we were simply confused. We did everything right and expected at least basic communication in return. She never followed up. I sent her emails, voice messages and text messages, all of which she ignored. No update, no acknowledgment, just silence. Out of desperation, we called from another number to try to reach her. She picked up, my roommate asked about the property again and she said aEURoeUgh, is this Stephanie?aEUR? and hung up on my roommate. After that, she was completely unreachable. What became clear and whats stuck with me is that Betsy treated us like we stopped mattering the moment she no longer saw us as useful. Her kindness disappeared the second she decided we didnt offer her anything in return. It wasnt just unprofessional, it was revealing. She had no issue wasting our time, ghosting us without a word, and treating us with open disrespect when we tried to follow up. We were respectful, communicative, and serious applicants. But we were young. And looking back, it felt like she didnt think we deserved even the basic courtesy of a response. That kind of behavior may not leave a paper trail, but it says everything about someones character. Now, as a property owner myself, I know this industry is about far more than just closing deals. Most of these agents can sell a house, but it takes integrity, respect, and genuine care to truly represent clients. Betsy lacks all of that. Her behavior showed a complete disregard for peoples time and dignity. Based on my experience, I would never trust her as a listing agent, buyers agent, or rental representative. Because at the end of the day, how you treat people is everything and she is absolutely not the kind of professional anyone should work with.