Working with April was amazing! She was referred to us through the Homes for Heroes program and from the first call with her it felt like she was deeply committed to helping us find the right home. It almost felt like she was buying the home for herself, that is how committed she was. After we spoke, she quickly set up a viewing perimeter based on the areas we said we wanted to live in, and once I received the daily update, I would shortlist the ones we wanted to view. Moments after texting April to ask to view them, they were on the calendar! No time was wasted, and it was almost as if she had the other agents on speed dial to set the appointments, she was that efficient. When it came to actual viewings, April was always there even before us, and as we were walking through viewing the homes, she was never pushy. She would answer our questions with honesty and with a deep understanding. She didn't put her opinion on us, but rather waited for us to have questions, and then helped us with those decisions/questions. We toured several homes before we found the right one, and April never once seemed irritated that we had asked to tour another one. We even put in an offer early on in our search, sent the Ernest money over, but when the inspection came back, we decided that there were to many items to be corrected on the home. April never once tried to push us to move forward, she was understanding and totally committed to us still, despite this. She was always responsive to our calls and texts with lightning speed, and when we found the home we wanted, she was an excellent go between us and the seller. She negotiated without any party walking away, with a deep understanding of seller/buyer psychology that goes into a big transaction like buying a home. Finally, she handled all the paperwork/legal side excellently, explaining any questions we in simple, clear terms.