Andrew Urban

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We worked with Andrew to buy a home that was, unbeknownst to us, in a dangerous condition and not suitable for us as first time homebuyers. He: aEURc Failed to detect/point out multiple critical issues of the home while we were touring it. These issues included a brick foundation that needed to be replaced, bad plumbing, hazardous old electrical panels, exposed asbestos flooring, and more. o Very early in the inspection, our home inspector raised major concern about the foundation. It is an unreinforced brick foundation in poor condition. He said that the house is likely to come off the foundation in a big earthquake, and that we need to spend $140k+ to replace it before its safe to move in. The inspector also pointed out that this house is in a very dangerous earthquake zone on a major, clock-like fault overdue for a big earthquake. Our inspector raised the concern why our agent didn't catch these issues and inform us. If it werent for our inspector, we might have bought a house with high danger of causing extreme financial loss, injury, or death. aEURc Dismissed our concern to request an inspection fee refund from the seller since they failed to list these issues in the disclosures, causing us lost time and money o Failed to communicate clearly that he was working as a dual agent for the seller and help us understand the conflict of interest. We reported the facts of what happened to Andrew's managing broker at Keller Williams Realty and they refunded us the inspection fees.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Where do I start: with the professionalism or the dedication or the great communication? I guess best to start with results! In a tough market, my Keller-Williams realty agents were determined to communicate what we knew was special about our waterfront condo property so that a lucky buyer could eventually discover our oasis. Rachel L Brown and Andrew Urban were simply infatigable. We were shown in the best light, in person, as well as through all available internet channels. But what stood out and got the job done was the networking with the many agents of our potential buyers. Tough markets especially benefit from the personal relationships between agents that Andrew brings to the table. And, if Andrew hadnt aEURoedone a dealaEUR? with someone hed tell us. But connect he did and we eventually concluded a protracted process with everyone feeling like a winner. As I said, the skills & experience of Andrew and team cant be taken for granted in tough markets like now where no other condo in our development has successfully sold in six months. We recommend Andrew Urban and Rachel Brown unreservedly to other sellers.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Can't thank Andrew enough for the help he's been over the past years. He has shown my dad and I many apartments while remaining patient, professional and also positive. I highly recommend and am hopeful to use his expertise in the future.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Can't thank Andrew enough for the help he's been over the past years. He has shown my dad and I many apartments while remaining patient, professional and also positive. I highly recommend and am hopeful to use his expertise in the future.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Andrew and his team did an excellent job helping my wife and I in our search for our first house. He is extremely knowledgeable both in terms of the market and when it comes to the infrastructure of the houses themselves. Would highly recommend to anyone looking for a new home in the Bay Area. In an extremely difficult and competitive market, Andrew made our home buying experience a great one.